advice on getting a crisis loanThe Social Fund is a Government Scheme aimed at helping the disadvantaged or those that are in immediate Crisis, to obtain grants or no-interest loans to help in the event of unforeseen circumstances or disaster.crisis loans

For people on limited income it may sometimes be very difficult to budget effectively for emergency expenses like funeral costs, the costs of a new baby or one-off payments for large items, fridge freezers, beds, removal costs or furnishing a new home.
People who have just ended employment may also find themselves in a position where they have no income coming in at all. 
The Government have made sure that there is help to be had when you find yourself in a Crisis situation, through the Department of Work and Pensions ( DWP) and Jobcentre Plus ( JCP) There is money available for these situations, although it is limited.

This is known as the Social Fund. The Social Fund includes funeral payments, maternity grants, crisis loans, budgeting loans, community care grants and cold weather payments. Added to that Winter fuel payments are also a type of Social Fund payment, however, these are restricted to those that are 60 or over.  Most government departments such as social fund, budgeting loan have now moved on to as they are the corresponding number to the original 0845 number and will soon move to an 0300 telephone number

If you are on a low income, you may also be able to get benefits to help with your living costs, your rent or other housing costs and your Council Tax.

crisis loans application number

budgeting loans

get community care grants


Need to speak to a member of the Department for Work And Pensions about your issues? Our call connection phone numbers should be able to help – get in touch with the right department by dialling one of the contact numbers below.

Department Call Connection Phone Numbers
Social Fund 0843 506 0283
Crisis Loan 0843 509 2336
Jobcentre Appointments 0843 509 2322
Job Seeker’s Allowance Claims (New Claims & Existing) 0843 509 2383
Employment & Support Allowance 0843 509 2374
Income Support 0843 509 2374
Incapacity Benefit 0843 504 0374
Universal Credit 0843 509 2382
Universal Credit (New Claims & Appointments) 0843 509 2382
Maternity Allowance 0843 504 9433
Personal Independence Payment 0843 509 2380

Calls to the Social Fund on their direct number 0800 169 0140 are free from any BT landline (this include call/phone boxes) and also includes calls from most of the larger mobile phone networks.