Mercia Crisis and Welfare Loans

This site offers advice and call forwarding options, and we are in no way affiliated with any organisation mentioned on this website. Calls to 084 numbers cost up to 7p per minute plus your network access charge.

Local authority support

Where the local authority has outsourced welfare support any organisations and information will be held on this and associated pages above.

If the local authority are directly involved in welfare support through a contact address and / or number this is provided here, along with the circumstances under which the details should be given out.

Local authority Support offered Referral / Contact details
Bromsgrove (North Worcs) Local Welfare Provision In person at:

Dolphin Centre

School Drive

Bromsgrove B60 1AY

Coventry Local Welfare Provision Email (TBA)
Herefordshire Local Welfare Provision To be confirmed
Malvern Hills (South Worcs) Local Welfare Provision  
Redditch (North Worcs) Local Welfare Provision In person at :

Town Hall

Walter Stranz Sq

Redditch B98 8AA

Shropshire Local Welfare Provision 0345 6789001  or online at www.shropshire.gov.uk
Warwickshire Local Welfare Provision Telephone (8am-8pm Monday to Friday & 9am-4pm Saturday) (TBA)

Out of Hours Telephone (TBA)

Worcester City (South Worcs ) Local Welfare Provision Local Welfare Provision
Wychavon (South Worcs) Local Welfare Provision Local Welfare Provision
Wyre Forest Local Welfare Provision In person at :

The Hub (Town Hall)

Kidderminster DY10 1DB

Telephone (8.30 – 5.00 Mon – Fri. From 10.00 Wed )

01562 732928

 

     

Clothing, bedding etc.

Any known organisations providing support in this area will be listed below.
Organisation / Support offered Eligibility Referral / Contact details
Evesham – Clothing/toiletry packs Referral by JCP Caring Hands in the Vale

01386 765946

Worcester – Clothing/bedding   Maggs Day Centre

 

     

Community banking, loans, grants etc.

Organisations providing this kind of support will be listed below
Organisation / Support offered Eligibility Referral / Contact details
Coventry & Warwickshire CDA    
Herefordshire Credit Unions    

 

     

Food banks, food cards etc.

Trussell Trust
Search for local food banks via the Trussell Trust website; note that this site is best viewed in Firefox (Right click on the link, copy shortcut, paste into Firefox).
Foodbank Referral Service

Known local foodbanks

Organisation / Support offered Eligibility Referral / Contact details
Bromsgrove – Food Parcels   New Starts

01527 882410

Coventry & Warwickshire Food Banks    
Evesham – Hot meal service Referral by JCP Caring Hands in the Vale

01386 765946

Hereford – Food Bank   Churches in Hereford Action Team

01432 373310

Kidderminster Food Bank Referral by JCP Trussell Trust

01562 82271

Malvern – Meals and food vouchers Via CAB Malvern Lyttleton Well

01684 573702

Redditch – Food parcels   Oasis Christian Centre

01527 585926

Redditch Food Bank (Salvation Army). Deliveries Monday & Tuesday evenings only Referral by JCP By Fax only

01527 67498

Ross – Food bank By voucher from JCP Churches in Ross

01989 566966

Gordon@rossbaptist.org

Worcester – Food Bank   Maggs Day Centre

01905 250027

 

     

White goods

Any known organisations providing replacement or help with white goods (Fridge/freezer etc.) will be provided below.
Organisation / Support offered Eligibility Referral / Contact details
     

 

   

Citizens Advice

Find the address and contact details for local Citizens Advice via their website.
Where a specific local service is offered by CA for those in crisis this will be listed below.
Support offered Contact details
   

 

     

Other welfare support

 
Support offered Contact details
   
Organisation / Support offered Eligibility Referral / Contact details
Bedworth & Nuneaton – Accomodation   Doorway
Bromsgrove – Furniture/resettlement help   New Starts

01527 882410

Bromsgrove – practical and emotional support for young people who are homeless or are at risk of becoming homeless. 16-35 year olds The Basement

01527 832993

Evesham – Grants to support children/lone parents/disabled. Evesham Residents John Martin’s Trust

01386 765440

National Rough Sleepers Helpline   Streetlink 0300 500 0914
Worcester – shelter   Maggs Day Centre

01905 250027

Leicestershire and Northampton Crisis Support

This site offers advice and call forwarding options, and we are in no way affiliated with any organisation mentioned on this website. Calls to 084 numbers cost up to 7p per minute plus your network access charge.

Local authority support

Where the local authority has outsourced welfare support any organisations and information will be held on this and associated pages above.

If the local authority are directly involved in welfare support through a contact address and / or number this is provided here, along with the circumstances under which the details should be given out.

Local authority Support offered Referral / Contact details
Leicester City Council In the form of a range of food, goods or services depending on claimant’s need To make a claim Monday to Friday 08:30 to 17:00 telephone 0116 2527955. An emergency service will be available outside these hours on the same telephone number (0116 2527955). If claimant does not have access to a telephone, signpost to Leicester City Council offices e.g. Customer Service Centres, Neighbourhood Offices, or the Police who will also hold contact details
Others to be updated by 02/04/13 Others to be updated by 02/04/13 Others to be updated by 02/04/13

 

     

Clothing, bedding etc.

Any known organisations providing support in this area will be listed below.
Organisation / Support offered Eligibility Referral / Contact details
     

 

     

Community banking, loans, grants etc.

Organisations providing this kind of support will be listed below:
Organisation / Support offered Eligibility Referral / Contact details
     

 

Food banks, food cards etc.

Trussell Trust
Search for local food banks via the Trussell Trust website; note that this site is best viewed in Firefox (Right click on the link, copy shortcut, paste into Firefox).
 

 

     

White goods

Any known organisations providing replacement or help with white goods (Fridge/freezer etc.) will be provided below.
Organisation / Support offered Eligibility Referral / Contact details
SOFA (Loughborough)

50% off re-used furniture, electrical appliances and household goods

Unemployed Telephone: 01509 262557
Work-Link Project (Hinckley)

20% off recycled furniture and electrical goods

Proof of benefit letter Telephone: 01455 634449

 

   

Citizens Advice

Find the address and contact details for local Citizens Advice via their website.
Where a specific local service is offered by CA for those in crisis this will be listed below.
Support offered Contact details
Leicestershire Citizens Advice Bureau

Northampton & District Citizens Advice Bureau

Advice and Signposting

Telephone: 0116 2171852

Telephone: (Calls cost 7ppm + network charges)
0844 855 2122

 

     

Other welfare support

Support offered Contact details
   
Organisation / Support offered Eligibility Referral / Contact details
Red Cross for Lincolnshire, Leicestershire & Rutland and Northamptonshire Benefit recipient Telephone: 0845 054 7171
Leicester Salvation Army

Northampton Salvation Army

Benefit recipient Telephone: 0116 2621834

Telephone: 01604 405137

Lincolnshire Nottinghamshire and Rutland Crisis help

This site offers advice and call forwarding options, and we are in no way affiliated with any organisation mentioned on this website. Calls to 084 numbers cost up to 7p per minute plus your network access charge.

Local authority support

Where the local authority has outsourced welfare support any organisations and information will be held on this and associated pages above.

If the local authority are directly involved in welfare support through a contact address and / or number this is provided here, along with the circumstances under which the details should be given out.

Local authority Support offered Referral / Contact details
If this section is empty do not signpost the customer to the local authority.
Lincolnshire County Council Lincolnshire Community Assistance Scheme (LCAS) TBC
Nottinghamshire County Council Nottinghamshire County Local Welfare Assistance Scheme TBC
Rutland County Council Discretionary Crisis Support TBC

 

     

Clothing, bedding etc.

Any known organisations providing support in this area will be listed below.
Organisation / Support offered Eligibility Referral / Contact details
Agape Care Homeless AGAPE CARE
The Lighthouse
10 Haverfield Road, Spalding,
PE11 2XP
01775 719171
Open 12.00 noon to 2.00pm Tuesdays and Thursdays
The Archers Project
Lenton House
Lenton Ln
Nottingham
NG7 2NR
0115 9508774
N/K Signpost
Framework
Sherwood St
Mansfield
Clothes often available
Roughsleepers Mon, Tues & Thurs am
Gainsborough Salvation Army
Clothing , bedding. Limited availability depending what has been donated to their shop
People referred via agencies including Jobcentreplus 01427 616353
Hope Furniture Project
87 Bridge Street
Worksop
Notts
Tel: 01909 478690
Low priced new clothing, shoes, accessories, textiles, bric a brac, books, C.D.s/D.V.Ds etc.
Free or low priced furniture, from 3 piece suites, beds, occasional white goods mainly fridges, whatever has been donated.
Bedding, blankets, towels etc.
None

Eligibility conditions for free goods decided by Hope, delivery charges do apply in all cases depending on location.

Charity shop on Bridge Street.

Applications via Hope offices at 17 Queen Street.

Hope House
Boundary Rd
Beeston
Nottingham NG9 2RF
Mon 9:30 – 12:00
Wed 9:30 – 12:00
Thu 9:30 – 10:30
Sat 9:30 – 10:30
N/K Signpost
Mildand Women’s Aid
NG9 1HL
0115 925 7647
Suffering domestic violence Signpost
PASS IT ON (Gainsborough) Ltd
Clothing, toys, baby items, household items
Open Mon, Weds, Thurs and Fri 9 – 12.30pm, Tues and Saturday 9-1pm
Referrals via agencies inc Jobcentre Plus 01427 615005

 

     

Community banking, loans, grants etc.

Organisations providing this kind of support will be listed below.
Organisation / Support offered Eligibility Referral / Contact details
Lincolnshire credit Union
Based in Lincoln but have plans to locate to WLDC Guildhall in Gainsborough April 2013
All 01522 845100 Linda Burdon
Claimants to apply by downloading application form from site . Follow link for full Instructions http://www.lincscreditunion.org.uk/join.html

 

     

Food banks, food cards etc.

Trussell Trust
Search for local food banks via the Trussell Trust website; note that this site is best viewed in Firefox (Right click on the link, copy shortcut, paste into Firefox).

Known local foodbanks

Organisation / Support offered Eligibility Referral / Contact details
Agape Care Anyone facing financial crisis or emergency AGAPE CARE – 2 BRANCHES
The Lighthouse
10 Haverfield Road, Spalding,
PE11 2XP
01775 719171
Open 12.00 noon to 2.00pm Tuesdays and Thursdays

The Market House
Market Street
Long Sutton
Lincs PE12 9DD
01406 366767
Open 9.30am to 4.00pm Monday to Friday

Beeston
Hope House
Boundary Road
Beeston
Nottingham
NG9 2RF
supply of non perishable food items
Based on need Nationally agreed voucher held by Third Party organisations including DWP
Open: Mon and Wed 9.30 -12.00 and Thurs and Sat 9.30 -10.30
Bestwood/Bulwell
St Philip’s Church
Knights Close
Off Old Farm Road
Top Valley
Nottingham
NG5 9AJ
supply of non perishable food items
Based on need Nationally agreed voucher held by Third Party organisations including DWP
Open: Tues and Thurs
1.00 -3.00 and Sat 10.00 – 12.00
Broxtowe Estate
St Martha’s Church
135 Frinton Road
Broxtowe
Nottingham
NG8 6JR
supply of non perishable food items
Based on need Nationally agreed voucher held by Third Party organisations including DWP
Open: Thurs 2.00- 4.00
Chilwell
St Barnabas Church
Barn Croft
Chilwell
Nottingham
NG9 4HU
supply of non perishable food items
Based on need Nationally agreed voucher held by Third Party organisations including DWP
Open: Mon 1.30-3.30
Clifton
Hope Church & St Francis’ Church
Farnborough Road
Clifton
Nottingham
NG11 8JX
supply of non perishable food items
Based on need Nationally agreed voucher held by Third Party organisations including DWP
Open: Tues and Sat
9.30 – 11.00
Framework
Sherwood St
Mansfield
Breakfast / Showers
Roughsleepers Mon, Tues & Thurs am
Gainsborough Salvation Army
Food Bank
( Limited Supplies )
People referred via agencies including Jobcentreplus Gwen :0796 741 4484
General number:
01427 616353
Grace Church
The Ministry
1 Castle Boulevard
Nottingham
NG7 1FT
supply of non perishable food items
Based on need Referral letter from referring agency confirming hardship
Mon – Thurs 9.30 -3.30
Hope Community Services
17 Queen Street
Worksop
Notts
S80 2AN
Tel: 01909 531294
Food parcel available, limited access, maximum once per month.
Conditions apply, must be in crisis. Decision will be made by Hope. Referral by phoning Hope Crisis Centre or applying at 17 Queen Street, Worksop
Hope House
Boundary Rd
Beeston
Nottingham NG9 2RF
Mon 9:30 – 12:00
Wed 9:30 – 12:00
Thu 9:30 – 10:30
Sat 9:30 – 10:30
0115 9436081
Not in receipt of benefit or in receipt of a welfare loan Signpost or issue JCP voucher
The Meadows
Bridgeway Hall Methodist Church
The Meadows
Nottingham
Based on need Nationally agreed voucher held by Third Party organisations including DWP
Open: Fri 10.00 -12.00
NG7 Foodbank
supply of non perishable food items
Strict criteria – where no funds/means are available Referral via Nottingham Law Centre and CAB
Open: Fri 12.00 – 2.00 by referral only
Salvation Army
Aspley
397 Aspley Lane
Aspley
Nottingham
NG8 5RR
supply of non perishable food items
Strict criteria – where no funds/means are available Telephone: 0115 9290465
Open : Mon-Fri
9.30-1.30
Sneinton
William Booth Memorial Complex
14 Notintone Place
Nottingham
NG2 4QG
supply of non perishable food items
Strict Criteria – no available funds Telephone: 0115 9503927
Open: Call to arrange collection
Stamford Foodbank
All Saints & St John’s Church Centre
West Street
Stamford
Lincs PE9 2RP
3 day food parcel
Stamford Foodbank is the last port of call after all other avenues of crisis support have been explored/exhausted. Food bank voucher to be completed & issued to clt, if deemed appropriate, by one of the many partner organisations (around 40 in total including CAB & JCP)
Foodbank contact:
Nicola Dunkin
07570 583799
info@stamford.foodbank.org.uk
St Anns & Sneinton Foodstore
Neighbourhood Centre
Robin Hood Chase
St Anns
Nottingham
NG3 4EZ
supply of non perishable food items
Based on need Telephone: 07827 248750
Call to arrange collection
St Barnabas Church
Inham Nook
Chilwell
Nottingham NG9 4HU
Tue 1:30 – 3:00
0115 9220774
Not in receipt of benefit or in receipt of a welfare loan Signpost or issue JCP voucher
St Martha’s Broxtowe
Frinton Rd
Broxtowe
Nottingham NG8 6GR
Wed 10:00 – 12:00
Not in receipt of benefit or in receipt of a welfare loan Signpost or issue JCP voucher
Trussell Trust
Arnold
Daybrook Baptist Church
Mansfield Road
Daybrook
Nottingham
NG5 6AA
supply of non perishable food items
Based on need Nationally agreed voucher held by Third Party organisations including DWP
Open: Monday, Wednesday and Friday 1.30 – 3.00

 

     

White goods

Any known organisations providing replacement or help with white goods (Fridge/freezer etc.) will be provided below.
Organisation / Support offered Eligibility Referral / Contact details
The Archers Project
Lenton House
Lenton Ln
Nottingham
NG7 2NR
0115 9508774
N/K Signpost
Gainsborough Furniture Resource Centre
Limited resources – Fridges , washing machines cookers at low cost £30 to £45
Referred via Jobcentre and other agencies on proforma Mark Picksley
07918 081767
www.gfrc.org.uk
Hope Furniture Project
87 Bridge Street
Worksop
Notts
Tel: 01909 478690
Occasional white goods mainly fridges, depending on what has been donated.
None to buy goods.
Recipient must pay a delivery charge based on distance.
Visit the shop on Bridge Street to buy goods.
Referral is required through the crisis centre for free goods.
Hope House
Boundary Rd
Beeston
Nottingham NG9 2RF
Mon 9:30 – 12:00
Wed 9:30 – 12:00
Thu 9:30 – 10:30
Sat 9:30 – 10:30
N/K Signpost

 

   

Citizens Advice

Find the address and contact details for local Citizens Advice via their website.
Support offered Contact details
South Holland CAB Information on the service – 01775 717444
Advice Line 08444 111 444
Opening hours 10.00am to 4.00pm Mon Tues Wed
10.00am to 1.00pm
Thurs Fri
West Lindsey CAB
debt, legal and benefit advice
By Appointment
(Calls cost 7ppm + network charges)
0844 994 199
www.citizensadvice.org.uk

 

     

Other welfare support

 
Support offered Contact details
   
Organisation / Support offered Eligibility Referral / Contact details
7Project, Community Drop in Centre, Gospel Hall, 14 Church Walk, Worksop, Notts. S80 2EJ.
Church run charity which offers various types of social support, including social inclusion, independence, promoting better health, advocacy, support and understanding, sign posting to more specialist agencies, financial advice, and voluntary work.
Offers free tea, coffee, hot chocolate and biscuits, also free breakfast and lunch for all above group but particularly breakfast for rough sleepers.
Support mainly for the people who are homeless, those on low income, those with criminal records, mental health issues and suffering from substance or alcohol abuse. Contact: – Shaun Cummings 07923 109652
Opening hours : Tuesday 10.00 am – 3.00pm & Friday 10.00am – 3.00pm
www.7project.co.uk

No formal referral system, encourage claimants to drop in during opening hours.
Addaction Those affected by drugs and alcohol Addaction Spalding
Welland Workspace
10 Pinchbeck Road
Spalding
Lincs
01205 319920
Mobile – 07785 720390
07879 115323
Open 9.00am to 5.00pm Mon – Fri
Late night appts available if booked.
Centreplace, Abbey Street Community Centre, Abbey Street Worksop, Notts. S80 2LA
Help with Housing and Homelessness, Benefits Advice, Bills and Budgeting, Debts Management, Employment and Training, Education, Social Support and Use of Facilities, – particularly use of washing machine and tumble dryer, shower and hygiene facilities, Internet and computers and kitchen and food preparation facilities.
Free services for
16 – 25 young people.
Telephone 01909 509602
Opening Hours: Drop In Tuesday 11.00 am – 3.00pm & Thursday 2.00pm – 5.00pm
Housing: 5.00pm – 8.00pm
www.centreplace.org.uk

Charity number 1074728
Holbeach Project Homeless Holbeach Project
Anley House
6 St Matthews Close
Holbeach
Lincs
Tel 01406 709030
General enquiries 0845 650 1202
Hope Community Services
17 Queen Street
Worksop
Notts
S80 2AN
Tel: 01909 531294
Emergency Accommodation on a day by day basis.
Homeless mainly young people, no children accepted, £1 per
Night fee charged. Must re apply each day.
Referral direct to Hope at Queen Street.
Karis House Young Women overcoming life controlling issues Contact – 01775 711591 for application form
Nightstop Emergency short-term accommodation for young single people aged 16- 25 Referrals through agreed referring agencies – e.g. DWP VCO Spalding, CAB
www.nightstop-uk.org

East Anglia Welfare and crisis loans

This site offers advice and call forwarding options, and we are in no way affiliated with any organisation mentioned on this website. Calls to 084 numbers cost up to 7p per minute plus your network access charge.

Local authority support

Where the local authority has outsourced welfare support any organisations and information will be held on this and associated pages above.

If the local authority are directly involved in welfare support through a contact address and / or number this is provided here, along with the circumstances under which the details should be given out.

Local authority Support offered Referral / Contact details
If this section is empty do not signpost the customer to the local authority.
     

 

     

Clothing, bedding etc.

Any known organisations providing support in this area will be listed below.
Organisation / Support offered Eligibility Referral / Contact details
     

 

     

Community banking, loans, grants etc.

Organisations providing this kind of support will be listed below, also refer to the DPT Debt Advice page for those in debt.
Organisation / Support offered Eligibility Referral / Contact details
     

 

     

Food banks, food cards etc.

Trussell Trust
Search for local food banks via the Trussell Trust website; note that this site is best viewed in Firefox (Right click on the link, copy shortcut, paste into Firefox).

Known local foodbanks

Organisation / Support offered Eligibility Referral / Contact details
     

 

     

White goods

Any known organisations providing replacement or help with white goods (Fridge/freezer etc.) will be provided below.
Organisation / Support offered Eligibility Referral / Contact details
     

 

   

Citizens Advice

Find the address and contact details for local Citizens Advice via their website.
Where a specific local service is offered by CA for those in crisis this will be listed below.
Support offered Contact details
   

 

     

Other welfare support

 
Support offered  
   
Organisation / Support offered Eligibility Referral / Contact details
     

No more Crisis Loans

This site offers advice and call forwarding options, and we are in no way affiliated with any organisation mentioned on this website. Calls to 084 numbers cost up to 7p per minute plus your network access charge.

As of April 1st, 2013 the Social Fund will no longer operate at a national level, the Government have included parts of the Social Fund in the new Welfare shake-up meaning that the discretionary payments like Crisis loans for items, lost money or rent in advance will now be administered by Local Authorities.nO more crisis loan

We have already compiled a list of Local Authority telephone numbers and crisis contact points and will get these published to the site as soon as we are able.

However, please comment below if you urgently need details of your local support network and we will move your area up the list and post details within an hour.

 

Welfare and Crisis Support by area

Central England

< Top of page >

London & Home Counties

London

< Top of page >

North East England

Northumberland, Tyne & Wear

Durham and Tees Valley

North East Yorkshire and the Humber

South Yorkshire

West Yorkshire

< Top of page >

North West England

< Top of page >

Scotland

North

East & South East

West of Scotland

Glasgow, Lanarkshire and East Dunbartonshire

< Top of page >

Southern England

Thames Valley

Others

< Top of page >

Wales

It May be possible to find direct support view the Governments own website