Budgeting loan Telephone Number

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If you have made your application using the Budgeting Loan Number, and would like to know if a decision had been made, or if you have been awarded a budgeting loan and are just awaiting payment it can be difficult to find the budgeting loan telephone number for the office that is dealing with your application.

Usually it will take around 25 days for the entire process to be completed as it is split into several stages.

1) You make you application- this takes around 10 working days to be received and decided

2) you are sent an acceptance letter- This takes around 3 days to be posted and delivered to you

3) you return your acceptance letter

4) Your acceptance letter is received and processed and payment is issued – this usually takes around a week.

The timescales above are only a guide, and you can check our polls page to see how long the application process it taking in real terms at any given time.

The budgeting loan telephone number that you will have to call will depend on where you live in the UK and is broken down by post code. Unlike the Crisis Lon number , the budgeting loan contact lines are not free and are actually 0845 numbers, given that you may end up on the phone form half an hour ple we suges that you DO NOT CALL the budgeting loan number, but that you call the free crisis loan number instead.


Yes it sounds odd, but the they use the same system and should be able to tell you if your application has been processed, and if your payment has been sent including the date that you BL is expected to credit.

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16 Comments To This Article… add one

  • rage aden

    June 4, 2014 at 1:17 pm Reply edit


  • Katie

    March 12, 2014 at 11:50 am Reply edit

    I sent my acceptance letter off last wednesday when will I recive my payment?

  • jonathan lloyd myers

    October 29, 2013 at 9:46 am Reply edit

    I sent bk my acceptance form when will i c the money a weeksgo

  • Debby

    October 21, 2013 at 3:12 pm Reply edit

    Hi – i sent my application on a Saturday and had my offer and acceptance 7 working days later. I posted my response the very same day. Its been a week tomorrow – when should i receive a reply?

  • Leanne

    September 29, 2013 at 9:52 am Reply edit

    Well I filled my form in and put a first class stamp on over the 2nd class marking got a reply within ten days did the same on the acceptance letter and called them Friday they said they will pay it with my benefits on Thursday so in all mine took just short of 3weeks

  • Penny Harris

    June 19, 2013 at 12:35 pm Reply edit

    I need the budgesting load number

  • Roxanne

    May 30, 2013 at 6:25 pm Reply edit

    I applied for a loan and within about three weeks I had a desion and the money was in my account within a week of my agreeing to the payment plan

  • Hayley

    May 3, 2013 at 12:52 pm Reply edit

    I sent my form off on the 16th april and still not had anything back how long will it take

  • Bennyboy118

    April 15, 2013 at 6:21 pm Reply edit


    I applied for a budgeting loan sending the form back on 25th March, last month, I have still not heard anything, is this right or should I have heard by now. What should I do now?


  • louise

    April 7, 2013 at 1:29 pm Reply edit

    I applied & sent it off on the 18th march. Not received a letter yet to say if im getting it or not.

  • ben

    April 3, 2013 at 2:49 pm Reply edit

    i want to no how long they take to let u no if u got it or not waiting long time man#

  • susan

    April 3, 2013 at 12:51 pm Reply edit

    I have been waiting 3 weeks for decision and still waiting. Thjey said decision still not made I now can’t call no credit left

  • danielle

    March 7, 2013 at 11:40 am Reply edit

    I applied for a budgeting loan , they sent back the letter stating how much i have and i signed it and sent it off wednesday last week when will the money be in my account?

  • laura

    August 1, 2012 at 12:51 pm Reply edit

    I singed an sent my form of last thursday when will the money go in bank

  • lisa holmes

    July 31, 2012 at 12:19 pm Reply edit

    all i want to know is the number for the bugeting loan department i live in canterbury kent and am on income support

  • michelle

    July 11, 2012 at 7:31 pm Reply edit

    i applied for the loan last monday when will i hear sumfing bk

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