Community care grants are intended to help with expenses so that people can live in the community and families can stay together. Community care grants are discretionary, which means that even if you are eligible you will only get one if the benefit office decides that your need is important and there is enough money left in the district Social Fund budget. Community care grants do not have to be repaid, so you should always check if you are eligible to claim one when you have expenses you cannot meet.

Apply online for a community care grant

What are CCG’s

Community care Grants are non repayable sums that are made to members of a community to assist them in independent living.

Who can apply ?

Administration and award of Community care grants is a discretionary process, however there are conditions of entitlement.

▪   Applicants must be receiving a qualifying benefit, these include:

▪    Income Support

▪   Pension Credit

▪   Income based Jobseekers Allowance

▪   Employment & Support Allowance (Income Related)

It is possible to qualify for a CCG if you are leaving residential care, or can show that you are about to receive one of the qualifying benefits.

Anyone can actually apply for a Community Care grant, and the adviser will decide if you qualify.

How can I use a CCG?

Community care grants are intended to be used to:

▪   Assist applicants to settle in a community following some time in residential care.

▪   Assist people to remain in the community, when they would otherwise be moved into residential care.

▪   Alleviate unusual pressures on households

▪   Assist a relocation following a period of turmoil.

▪   Assist the care of a temporarily or recently released prisoner

Assist with specific travel arrangements including:

▪   travel to see someone who is not well

▪   to attend the funeral of a relative

▪   assist with effects of a domestic crisis,

Things that can affect the amount paid:

▪   A Community Care Grant application can be made for any reason, however will not be paid for specific items/service.

▪   No application for less than £30 can be paid unless it is for travel expenses

Savings that you hold can affect the amount that you are awarded.

How to apply for a CCG

Community Care Grants can be applied for by using an application form and then sending the completed form back to your local Job Centre office

Can you appeal a decision?

Applicants can apply for a review of the decision if they do not agree with the outcome, this must be done within 28 days and must explain the specific reasons that you do not agree with a decision

Contacting Community Care Grant

Need to speak to a member of the Department for Work and Pensions team about your issues? Our call connection phone numbers should be able to help – get in touch with the right department by dialling one of the contact numbers below.

Department Call Connection Phone Numbers
Social Fund 0843 506 0283
Crisis Loan 0843 509 2336
Community Care Grant 0843 509 2387
Jobcentre Appointments 0843 509 2322
Job Seeker’s Allowance Claims (New Claims & Existing) 0843 509 2383
Employment & Support Allowance 0843 509 2374
Income Support 0843 509 2374
Incapacity Benefit 0843 504 0374
Universal Credit 0843 509 2382
Universal Credit (New Claims & Appointments) 0843 509 2382
Maternity Allowance 0843 504 9433
Personal Independence Payment 0843 509 2380

Calls to the Social Fund on their direct number 0800 169 0140 are free from any BT landline (this include call/phone boxes) and also includes calls from most of the larger mobile phone networks.

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