Crisis loans
Crisis Loans are emergency payments for unforseen or unavoidable circumstances, Crisis Loans can be either applied for over the phone on the latest CRISIS LOAN NUMBER or you can us an application form. The maximum crisis loan ammount available to any one household is £1500, and this limit it non negotiable. If you have hit your limit you can no longer be awarded any further loans until you have paid back some of the debt owed. In these circumstances you can apply for a Community Care Grant
To apply for a Crisis Loan online get the CRISIS LOAN ONLINE APPLICATION
Crisis loans over the Telephone:
In some circumstances Crisis Loan applications can be taken over the telephone in an interview that will take around half an hour, at the end of this time your application will be assessed by the person that you were speaking to whilst you are on hold and if awarded – the amount that can be paid to you will be sent to your local Jobcentre Plus office for collection as a Giro that you can take to exchange for cash at you nominated Post Office that day.
The crisis loan application process is very simple, initially you will need to call the Social fund telephone number for your area and go through a set of security questions ( you will need your National Insurance number) and once you have done this you will need to explain the circumstances of your crisis.
Depending on the Nature of your crisis you may be offered a face to face interview or continue the application over the phone.
Generally you will be able to apply over the phone for any immediate disaster, or unforeseen loss of income- however may need to provide further information if your application relies on an application for money to secure a property ( Rent in advance) and you may be asked for a valid tenancy agreement
Crisis loans provide help for people who need money quickly because of expenses in an emergency or disaster. They can also help with rent in advance in certain circumstances. Crisis loans have to be paid back to the Social Fund, but they are interest-free. This means you will not have to pay back more than the amount of the loan. Crisis loans are discretionary which means that you will not get one just because you are eligible to apply. The benefit office will decide whether to pay you anything based on how much money is in the district Social Fund budget, and how urgently you need help.
Who can apply for a crisis loan
Anybody over the age of 16 can apply for a Crisis Loan, if they find themselves in a situation where they do not have enough income to provide for their immediate needs in the short term, this can be for single people or for families. A Crisis Loan is assessed based on the situation that you are in, and not for a future event, so  there is no point applying for an upcoming phone bill. To qualify for a Crisis Loan, you do not need to be on Benefits, however you do have to be in a situation where you are unable to obtain resources from another source, Bank loans or wages for example. There are some people that are excluded from being awarded Crisis Loans, this includes people under 16 those in permanent residential care, and those in Prison.
Who cannot get a crisis loan
People in the following categorise cannot be awarded Crisis Loans:-
- Those in a care home or in hospital, unless you are going to be discharged within the next two weeks
- Those that are a prisoner being held in prison or on home leave
- Those that are a member of a religious order which meets all your accommodation and living costs
- Those that are under 19 and in full-time education (unless you are getting Income Support, income-based Jobseeker’s Allowance or income-related Employment and Support Allowance).
Your Immigration status will have an effect on your ability to be awarded a Crisis Loan
If you are unsure if you will qualify or are able to apply, you can speak to your local  Citizens Advice Bureau. to get advice be e-mail you can contact your nearest CAB.
What expenses can a crisis loan be made for
A crisis loan can be paid for any specific need unless it is an excluded expense. However, the need must have arisen because of an emergency or disaster, or because you have to pay rent in advance in certain circumstances. An emergency or a disaster could be a fire or flood, or some other event which means you need something very quickly which you cannot afford. The crisis loan must be the only way that you can avoid serious damage or risk to the health or safety of you or a member of your family.
What are Crisis Loans?
A Crisis Loan is a loan form the Government and is interest free, however as any other loan needs to be repaid.
A crisis Loan is design to assist singles people or families on low incomes when they have suffered and unforeseen disaster or emergency.
Who can apply?
As long as you are over 16, and a UK resident, you are able to apply for help from the Crisis loan section.
What can I use a CL for?
Crisis Loans are intended to be used for the following:
▪ Immediate Living expenses
▪ essential items and services
What amount can I loan?
▪ YOU can apply for the amount that you feel will alleviate your immediate need for assistance
▪ As long as you are over 16 you can apply for any amount for any reason and your application will be assessed based on your need
▪
How do I repay a Crisis Loan?.
▪ You can either arrange to repay the loan out of your wages, or it will be arranged that repayments are deducted form your benefits.
Repayment arrangements will be discussed at the application stage.
How can I apply for a CL?
▪ If you are apply for help with living expenses you can do this over the telephone.
▪ Calls from BT landlines and phone boxes are free, as are calls made form some mobile hones
▪ If you have applied previously you may be asked to attend an interview at your local jobcentre.
▪ If you are 16-17 you will also be asked to attend an interview.
▪ You can apply in writing using the following form . SF401
Official Information
It is possible to read further information relating to Crisis Loans on the official DWP website direct.gov site

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atleast write the number so i can call you fucking idiots.
I am on incapacity benefit. Am I entitled to a budgeting loan? Please advise
im trying to get a ccg and bugiting loan form sent out to me amnd i cant find the link how do i do this i will put my friends e mail so that u can answer my problem as i dont have a e mail address
A BUDGET LOAN TAKEN OUT 17 YEARS AGO AND NOW DWP WANT ME TO PAY IT BACK DO I HAVE TO BY LAW
hi just got a letter in post asking for £400.00 back dated 17 years ago i asked dwp why whats this .they said a budget loan i took out.what 17 years ago ,do i realy have to pay this back by LAW
hi! i have recently been kicked of my mum and dads house and im only 17 years old and i wonted to no can i have a crisis loan to help me out because im living on nothing at the moment and i need to help my friends mum out aswell because im sort of staying with her!
i have had no money for 2months now!! sanction finished 3weeks ago but yet still aint been paid n crisis loan dont help me what can i do with no money
Hello
I am living in council property I been evicted because could not manage my rent areas when I lost my income I have applied for icome sup and housing benefit which I was awarded in months delay . Council took court action and I have to move out in 11days. I have been looking for accomodation in priv settings but they need rent in advance which I don’t have. I am single mum , my son is 5. Would I qualify for crisis loan?
Hi fairly recently last year, i was illegally evicted from my last perm address. The landlord illegally took possession of all my stuff, he has since sold and disposed of everything which has left me with nothing at all. since then iv been living in a hostel which provided everything for me(fully furnished). However last week the local council have given me keys to my own property the only problem is now i have nothing and im struggling very much. Im on Incap benefit so im not entitled to a community care grant or a budgeting loan so i was wondering if i could get a crisis loan to help pay some of the costs of setting up my new home and whether or not i could receive help to buy new cloths
Hi , my partner has just got himself a job and he has got to wait a month till he gets payed we have a 16 month old and we dont have any money to pay the bills and food can we apply for a crisis loan??
Heyy I applied for income support 30 of april as I was 29 weeks and could no longer get job seekers allowence. I was originaly told it would take 7 to 10 days to process, however this didn’t happend , my first application was lost and only last week friday I recived a form which I had to complete because of my nationality I filled it and sent it back they now told me that my application would take futher 2 weeks to process , I have no money I been borrowing from friends and family. I’m wondring if I could apply for crisis lone as I’m 36 weeks now and I have notting to live on or anything ready for my baby.
i dont no what to do my daughters brother has just been told his cancer is terminal and is not expected to live for much longer would i be able to get traveling cost to go down to him so she can spend a few days with him b4 he dies and would they also help towards the cost of us staying some where i really dont want her to not see her brother b4 her dies
You could apply for a CCG or BL, but a crisis loan would only be paid for travel costs if you were stranded,
I claimed for my rent in advance over 2weeks ago and still havnt heard anything how long does it take up to for them to message me back because I keep gettin threatened to be kicked out and I have a 2year old son
Usually around two weeks tops.
hi i was wondering if i would be able to apply for a crisis loan at all i’m a single parent with a 2 and half year old girl, i dont have any other financial help and in need off some money to get food, gas and electric so i can keep us going until the next time i get paid. i dont have any other money coming in and i lost my purse the other day so had to cancel my bank card and lost the money i had in it. i dont know what to do, please help. can the social pay directly into my account? as im not allowed to go into town and havent been there since my little girl was born due to my ex partner and his family.
Hey,
you can apply for a crisis loan for lost money, even if your not on benefits.
Last year me and my partner had a load of issues and we applied for 3 crisis loans amounting to about £1160 (most of it was rent in advance for the property we are in now) we started paying it back through our JSA from jan. Not sure how much has been paid off but I don’t think it was a lot. We are moving from JSA to income support sue to my pregnancy and because of this our housing benefit has been suspended until later on this week but we have no food and income support claim is still not processed. Would we be able to get a small crisis loan for food and then make a full payment once the housing benefit comes through? we were orginally going to use the housing benefit payment for the food
Alex, you can apply for another crisis loan, call up and ask for an alignment to benefit.
hi i signed on the 11th may and filled in my book but apperently i didnt apply for a nuff jobs during the 2 week periord i filled out 11 jobs and made contact not all of them replys, ive had no money since and need money to get food and gas and electric!!! will i be elegible for a crisis loan to cover my living costs food ect, thanks joe
apply for JSA hardship, as you are not eligible for a crisis loan whilst sanctioned ( most of the time)
Hi,
I have recently got a new job starting next week. but i had to lend interview clothes off a friend. I was told i could apply for a crisis loan to pay for new clothes. shirts, ties, shoes, pants etc and for travel to my job for the first week as my car is in the garage and i would need public transport. would i have a case at applying for a crisis loan?
Neil, were you on JSA? if so ask for a back to work bonus of £100 to help with clothes.. crisis loans don’t do clothes any longer..
Hi, I have recently moved into a private let property but am £150 short on rent after a unexpectedly high credit card bill. Will I be able to get help to pay my rent? If not do you know of any other way to help? Thanks.
Jade, if you have already moved in then you can’t get a rent in advance crisis loan. you may be able to apply for living expenses ( food/gas elect) though.
i was wondering if anyone could help for the past few years i have been depressed because both my parents have passed away and have no family and have attempted suicide twice in the last two weeks once i ended up in hospital overnight i dont have a cooker and was just wondering could i apply for one on the crisi loan but i think i got one about 2 years ago but had to use the money to pay off my parents funeral expenses i am getting help with councellors now but would they be able to speak to a crisis loan officer on my behalf
Stephen, you can call with your councillor and give them the authority to apply on your behalf- you should have no problem getting a CL, however a BL is done in writing, however your councillor should be able to help with that.
hi i was wondering if i can apply for a crisis loan, i am 17 and currently living in market wells ( sheltered accomodation ) on the wirral in liverpool. I am currently earning no income as income support is messing me about with my money, i applied a month ago and still no money, i called up to ask and they said for me to give a letter to say im no longer living with my parents and they also said it may take a few more weeks. But to be honest i carnt wait another few weeks because a need a freezer, kettle, toaster, cutlery, bowls, plates, pans and food. I have been living off cupboard food for a month now as i only have an icebox in my fridge. I havnt eaten much since ive been living here because i have only soup and noodles, these foods arnt really my taste as i have been living off them for a while now. Help please i am starting to feel very down and depressed and need it, thankyou
Ryan,
apply for a crisis loan, on the basis is of needing “an alignment to benefit” until your I.S is sorted-
I need help no foodand got nothing else
Hi, I’m single mum of one 6 years old girl. I’m temporarily unemployed, waiting for JSA and housing benefit. We renting a 1 bedroom flat now, but I have no more money to pay the rent, and cant move in another place for the same reason… Can I apply for crisis loan?
Thanks
You cash apply for a crisis loan for food, and gas etc.. but the rent should be covered by housing benefits once your JSA is sorted.
hi i am currently off work sick and my ssp1 has ended, which means my working tax credits has stopped. i recieve child tax credit which is around 50 pounds a week. i am waiting to hear regarding esa but havent heard anything yet. the next two weeks i will only have an income of 50 pounds so that will be 25pounds. which does not cover my bills let alone the food costs for me and my daughter. what advice would you give?
Hi Emma,
i would suggest that you apply to the social fund for a crisis loan- ask for one on the grounds of needing an “alignment to benefit”. They will only pay for food, gas and electric ( if your are on top up meters) Crisis loan number
When does the 12month rolling year start again? i had my first loan in june 2011 and last in december. is the rolling year 4th april-4th april?
many thanks
dan
Hi Dan,
A rolling year is individual, in your case your 12 months starts 365 days after you hurts loan ( that was after April 2011) so in July your only application would be the december one.
Hi,
I’m 22 and I have just got off of an apprenticeship with Microsoft and found a job that I start next week. I need money so that I can get to work and pay my monthly car insurance this month, I just don’t have enough money to get me through until I get my first pay check at the end of April. Would I qualify for a crisis loan?
Thanks,
Nathan
You could apply for an alignment to wages- however they would only pay for food and gas/electric- not the motoring costs unfortunately.
my exs cousin was on jsa an got half her car insurance paid for her
and why is that pick up when i write something?!!!!
go on gumtree free stuff loads of people give away there unwanted prams.also put a wanted add up for 1 as someone will get back to you.
Good advice.
However would you trust a used pram?
hiya i am unemployed and have a baby of 5 months her buggy is brocken i rang crisi loan they said they couldn’t help… any ideas on how i can get a new buggy?
Apply for a CCG
Hi,i received a letter yesterday that my esa money had been stopped due to a non attendance of a medical examination. I had legitimate reasons for not attending and informed the necessary people of why i could not attend
They have deemed my reason not viable and have therefore stopped my claim,I have 4 children and am due to move home this friday! i am due to be payed on friday also but this will not happen now,is there any chance i would be able to get a crisis loan as i was to pay removal fees and shopping out of my money,thanks for any help
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