East London Local authority support

Where the local authority has outsourced welfare support any organisations and information will be held on this and associated pages above.
If the local authority are directly involved in welfare support through a contact address and / or number this is provided here, along with the circumstances under which the details should be given out.
Local authority Support offered Referral / Contact details

Dudley Metropolitan
Borough Council,
Council House,
Priory Road,
Dudley. DY1 1HF

There will be two forms of awards under this scheme. No cash will be given. Crisis Awards
Cover situations where a household has insufficient resources to meet an urgent need that poses an immediate and substantial risk to their health and safety or that of their dependants. These awards provide short term access to essential items i.e. food, heating, lighting, clothing, white goods and furniture.
More info:
Community Care Awards – Are intended to help vulnerable people live independent lives to remain and/or become integrated within their community. providing a range of standard items such as beds, bedding, furniture or white goods. More Info:

• An application can be submitted via the following ways:
• Online application form at: TBC
• By telephone: 0800 9230 383 or 01384 813510 Mon – Fri 9am to 5pm Except Bank Holidays
• A referral via an advocate, agency or statutory authority acting on the applicants behalf;
• In case of an Out of Hours Emergency (For adults or children at risk of harm, abuse or neglect): Ring 0300 555 8574.

Sandwell Metropolitan
Borough Council,
The Council House,
Oldbury.
B69 3DE

Tel: 0121 358 2200

Exceptional Hardship cases – these awards provide short term access to essential items i.e. food parcels, heating, lighting, travel
See More info
Planned Support – providing a range of
standard items such as,
furniture or white
goods.
See More info

All customers will have to report
to West Bromwich Community
Church Foodbank, Victoria
Street, West Bromwich.
Referrals will be sent to a central team for decision of award.

A referral to a neighbourhood
office.

Walsall Local Authority
Civic Centre,
Darwall Street, Walsall, WS1 1XU

There are two forms of support under this scheme. Ordinarily cash awards will not be granted.
Walsall Crisis Support Scheme – Crisis Awards
cover short term access to essential items. For example – food, heating and clothing. For overview of Crisis Awards Scheme see
which also includes Eligibility Criteria and Out of Hours Service.
Walsall Crisis Support Scheme – Community Care Awards are planned support. For example -provision of bed, bedding, utensils, something to sit on. Additional items as necessary including White goods, carpets/curtains, Access to hospital. For overview of Community Care

• In person to First Stop Shop Reception, Civic Centre, Darwall Street, Walsall, WS1 1XU
• By telephone on Telephone Number 0300 555 2856
• By post to: Benefits Services, Walsall Council, Civic Centre, Darwall Street, Walsall, WS1 1XU

• Via application form, either on-line, by post or in person

Wolverhampton City Council
Civic Centre
St Peter’s Square
Wolverhampton
WV1 1SH

There are two forms of support Wolverhampton Crisis Support Scheme – Please note that provision will not include cash or support towards fuel costs. Crisis Awards cover situations when there is not enough money to meet the cost of an item or service, which cannot be met from another source. See Wolverhampton City website for Eligibility Criteria and more information.

Wolverhampton Crisis Support Scheme- Community Care Awards provide a range of standard items including second hand furniture or White goods. See Wolverhampton City website for Eligibility Criteria and more information.

• By Telephone 01902 558400
(There are freefones in the Civic Centre if customer does not have access to a telephone)
• Online

(Wolverhampton LA will be closed on 1 and 2 April 2013 for Easter Break)

NB. The service is virtual and there will be no face to face service at the Civic Centre.
• By Telephone 01902 558400
(There are freefones in the Civic Centre if customer does not have access to a telephone)
• Online

Clothing, bedding etc.

Organisation / Support offered

Eligibility

Referral / Contact details

Tower Hamlets – Freegive.co.uk

Open to anyone.

Client will need to register via Freegive.co.uk Website

Community banking, loans, grants etc.

Organisations providing this kind of support will be listed below

Organisation / Support offered

Eligibility

Referral / Contact details

Tower Hamlets -Credit Union

Money advice service

Open to all residents

020 7729 9218

moneyadvice.service.org.uk

Food banks, food cards etc.

Trussell Trust
Search for local food banks via the Trussell Trust website; note that this site is best viewed in Firefox (Right click on the link, copy shortcut, paste into Firefox).
Foodbank Referral Service

Known local foodbanks

Organisation / Support offered

Eligibility

Referral / Contact details

London Borough of Havering:
Harold Hill Food Bank
Rainham Food Bank

Collier Row Food Bank

In receipt of a benefit and able to provide evidence

 

Online application where voucher is issued based on family/individual need. Information redeeming voucher provided at point of issue. Full details TBC

Tower Hamlets

a22 Via Voucher issued by selected stakeholders

White goods

Any known organisations providing replacement or help with white goods (Fridge/freezer etc.) will be provided below. housing / homeless page for related support and information.

Organisation / Support offered

Eligibility

Referral / Contact details

Tower Hamlets – Freegive.co.uk

open to anyone

Client will need to register via

Freegive.co.uk Website

Citizens Advice

Find the address and contact details for local Citizens Advice via their website.
Where a specific local service is offered by CA for those in crisis this will be listed below.

Support offered

Contact details

London Borough of Havering- Drop in Service at Liberty Mall – Public Advice and Service Centre

Drop in service- no apointment required

Tower Hamlets – Welfare Rights, Benefits, Debt, Housing

020 7247 1050

Other Welfare Support

Other types of support not listed in the categories above.

London Borough of Havering

Furniture Provision

Referrals can be made by London Borough of Havering, Health (North East London Foundation Trust, Barking Havering and Redbridge University Trust, North East London & City cluster) GPs, Jobcentre Plus. Referrals may also be made by local voluntary organisations

3rd party identified
Details to be confirmed
Online application

Telephone application (no out of hours service)

Island Advice Centre
Tower Hamlets Law Centre

Tower Hamlets Residents
Tower Hamlets Residents

020 7987 9379
020 7247 8998

Shelter

Disability Law Service

Homeless

Disabled clients

0808 8004444
020 7791 9800

email: advice@dls.org.uk