Leicestershire and Northampton Crisis Support

This site offers advice and call forwarding options, and we are in no way affiliated with any organisation mentioned on this website. Calls to 084 numbers cost up to 7p per minute plus your network access charge.

Local authority support

Where the local authority has outsourced welfare support any organisations and information will be held on this and associated pages above.

If the local authority are directly involved in welfare support through a contact address and / or number this is provided here, along with the circumstances under which the details should be given out.

Local authority Support offered Referral / Contact details
Leicester City Council In the form of a range of food, goods or services depending on claimant’s need To make a claim Monday to Friday 08:30 to 17:00 telephone 0116 2527955. An emergency service will be available outside these hours on the same telephone number (0116 2527955). If claimant does not have access to a telephone, signpost to Leicester City Council offices e.g. Customer Service Centres, Neighbourhood Offices, or the Police who will also hold contact details
Others to be updated by 02/04/13 Others to be updated by 02/04/13 Others to be updated by 02/04/13



Clothing, bedding etc.

Any known organisations providing support in this area will be listed below.
Organisation / Support offered Eligibility Referral / Contact details



Community banking, loans, grants etc.

Organisations providing this kind of support will be listed below:
Organisation / Support offered Eligibility Referral / Contact details


Food banks, food cards etc.

Trussell Trust
Search for local food banks via the Trussell Trust website; note that this site is best viewed in Firefox (Right click on the link, copy shortcut, paste into Firefox).



White goods

Any known organisations providing replacement or help with white goods (Fridge/freezer etc.) will be provided below.
Organisation / Support offered Eligibility Referral / Contact details
SOFA (Loughborough)

50% off re-used furniture, electrical appliances and household goods

Unemployed Telephone: 01509 262557
Work-Link Project (Hinckley)

20% off recycled furniture and electrical goods

Proof of benefit letter Telephone: 01455 634449



Citizens Advice

Find the address and contact details for local Citizens Advice via their website.
Where a specific local service is offered by CA for those in crisis this will be listed below.
Support offered Contact details
Leicestershire Citizens Advice Bureau

Northampton & District Citizens Advice Bureau

Advice and Signposting

Telephone: 0116 2171852

Telephone: (Calls cost 7ppm + network charges)
0844 855 2122



Other welfare support

Support offered Contact details
Organisation / Support offered Eligibility Referral / Contact details
Red Cross for Lincolnshire, Leicestershire & Rutland and Northamptonshire Benefit recipient Telephone: 0845 054 7171
Leicester Salvation Army

Northampton Salvation Army

Benefit recipient Telephone: 0116 2621834

Telephone: 01604 405137

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