Scottish Welfare Fund – Telephone numbers and applications

This site offers advice and call forwarding options, and we are in no way affiliated with any organisation mentioned on this website. Calls to 084 numbers cost up to 7p per minute plus your network access charge.

As of the 1st of April 2013 the National Crisis Loans provision comes to an end, Scotland have devised a new scheme to replace the Social Fund that incudes Crisis Loans Community Care Grants and other welfare provision and this is called the Scottish Welfare Fund.

Each local Authority has its own application process and criteria, however contact details for each can be found below.


Aberdeen City

Face-to-face, phone, post,on-line.

Aberdeen City Council, Scottish Welfare Fund, Revenues & Benefits Finance, Corporate Governance, Business Hub 16, 3rd Floor West, Marischol College, Broad Street, Aberdeen, AB10 1AB 0800 030 4713
Aberdeenshire, phone, post,on-line. Aberdeenshire Council, Revenue & Benefits Section, PO Box 18533, Inverurie, AB51 5WX 0845 608 0149
Angus, post,on-line.


Angus Council, The Revenues Department - we are not affiliated with any organisation mentioned., Scottish Welfare Fund, Invertay House, Maule Street, Monifieth, Angus, DD5 4JG 0845 277 7778
Argyll & Bute, post,on-line.


Argyll & Bute Council, Scottish Welfare Fund Section, Witchburn Road, Campbeltown, Argyll, PA28 6JU 01546 605512
Clackmannanshire,phone, post,on-line. Clackmannanshire Council, Revenues & Payments Services, Room 43, 1st Floor, Limetree House, North Castle Street, Alloa, FK10 1EX 01259 450000
Comhairle Nan Eilean Siar,phone, post,on-line (coming later).


Comhairle Nan Eilean Siar, Revenues & Benefits Section, Sandwick Road, Stornoway, Isle of Lewis, HS1 2BW 01851 822642
Dumfries & Galloway, post,on-line.


Dumfries & Galloway Council, Revenue & Benefits Section, Carruthers House, English Street, Dumfries, DG1 2HP 0303 333 3006
Dundee, post.


Dundee City Council, Welfare Fund, Revenues & Benefits Section, Floor 3, Dundee House, 50 North Lindsay Street, Dundee, DD1 1NZ 01382 431188
East Ayrshire, post,on-line. East Ayrshire Council, Revenues & Benefits, 8 John Finney Street, Kilmarnock, KA1 1DD 01563 576900
East Dunbartonshire, phone, post,on-line. East Dunbartonshire Council, The Scottish Welfare Fund Team, 2-4 West High Street, Kirkintilloch, G66 1AD 0300 123 4510
Edinburgh, phone, post,on-line.


Edinburgh City Council, Revenues & Benefits Division, PO Box 12331, Edinburgh, EH11 3YR 0131 529 5299
East Lothian, phone, post,on-line. East Lothian Council, Revenue & Benefits Section, PO Box 13261, Haddington, EH41 3YA 01620 827827
East Renfrewshire, post,on-line.


East Renfrewshire Council, Finance Department - we are not affiliated with any organisation mentioned., 211 Main Street, Barrhead, G781SY 0141 577 3475
Falkirk, phone, post,on-line.


Customer First (Scottish Welfare Fund), Falkirk Council Contact Centre, Suite 3.2, The Forum, Callender Business Park, Falkirk, FK1 1XR. 01324 503603
Fife, post,on-line.


Fife Council, Revenue Section, PO Box 18015, Glenrothes, PY7 5YJ 0300 555 0265
Glasgow, post,on-line.


Glasgow City Council, PO Box 26816, Glasgow, G2 9AF. 0141 276 1177
Highland, post,on-line.


Highland Council, Operations Team, PO Box 5650, Inverness, IV3 5YX 0800 083 1887
Inverclyde, post.


Inverclyde Council, Revenue & Benefits, Municipal Buildings, Clyde Square, Greenock, PA15 1LY 01475 714444
Midlothian, phone, post.


Midlothian Council, Revenues & Benefits Section, Buccleuch House, PO Box 12956, Dalkeith, Midlothian, EH22 1YB 0131 270 5600
Moray, phone, post.


Moray Council, Revenues & Benefits Section, High Street, Elgin, Moray, IV30 1BX 01343 563456
North Ayrshire, phone, post,on-line -(May/June)


North Ayrshire Council, Benefits Service, Cunninghame House, Irvine, KA12 8EE 01294 310001
North Lanarkshire, phone, post,on-line.


North Lanarkshire Council, Scottish Welfare Fund,PO BOX 19078, Motherwell, ML1 9DU 0300 555 0405
Orkney, phone, post,on-line. Orkney Council, Financial Services, Council Offices, School Place, Kirkwall, Orkney, KW15 1NY 01856 8873535 ext 2116
Perth & Kinross, phone, post,on-line. Perth & Kinross Council, Welfare Rights Team, Pullar House, 35 Kinnoull Street, Perth, PH1 5GD 01738 476900
Renfrewshire, post,on-line.


Renfrewshire Council, The Benefits Service, Renfrewshire House, Cotton Street, Paisley, PA1 1AN 0300 300 0204
Scottish Borders, post.


Scottish Borders Council, Revenue & Benefits Section, Newtown, St.Boswells, Melrose, TD6 0SA 0300 100 1800
Shetland, phone, post,on-line.


Shetland Council, Revenues & Benefits Section, Office HQ, 8 NorthNess Business Park, Lerwick, Shetland, ZE1 0LZ 01595 744682
South Ayrshire -Face-to-face, phone, post,on-line.

CCGS -Face-to-face,post,on-line.


South Ayrshire Council, Revenue & Benefits Team, County Buildings, Wellington Square, Ayr, KA7 1DR 0300 123 0900
South Lanarkshire, phone, post,on-line.


South Lanarkshire Council, Benefits & Revenue, 45 John Street, Blantyre, G72 0JG 0303 123 1007
Stirling, post,on-line.


Stirling Council, Customer Services, View Forth, 18-20 Pitt Terrace, Stirling, SK8 2ET 01786 443210
West Dunbartonshire, phone, post,on-line. West Dunbartonshire Council, Revenue & Benefits Section, Roseberry Place, Clydebank, G81 1GG 01389 737000
West Lothian, phone.


West Lothian Council, Revenue & Benfits Section, St Davids House, South Bridge Street, Bathgate, EH48 1TT 01506 773440


These details are taken from the Scottish Government website using the Open Government  licence

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