Social Fund Crisis Loan Call Connection Number

This site offers advice and call forwarding options, and we are in no way affiliated with any organisation mentioned on this website. Calls to 084 numbers cost up to 7p per minute plus your network access charge.

Finding the correct telephone number to call you local benefit delivery centre? Finding the right telephone number so that you can apply for help can be difficult. Recently the DWP have changed their website structure and it is almost impossible to find the correct 0845 or free 0800 telephone  number for your area. Below, we’ve provided call connection numbers to help you get through.

This is an advice site that also offers call forwarding options, and we are in no way affiliated with the Department - we are not affiliated with any organisation mentioned. for Work & Pensions, Social Fund, or any other organisation mentioned on this website.

Department - we are not affiliated with any organisation mentioned. Call Connection Phone Numbers - we are in no way affiliated with any organisation mentioned
Social Fund (Calls cost 7ppm + network charges)
0843 506 0283
Crisis Loan (Calls cost 7ppm + network charges)
0843 509 2336
Jobcentre Appointments (Calls cost 7ppm + network charges)
0843 509 2322
Job Seeker’s Allowance Claims (New Claims & Existing) (Calls cost 7ppm + network charges)
0843 509 2383
Employment & Support Allowance (Calls cost 7ppm + network charges)
0843 509 2374
Income Support (Calls cost 7ppm + network charges)
0843 509 2374
Incapacity Benefit (Calls cost 7ppm + network charges)
0843 504 0374
Universal Credit (Calls cost 7ppm + network charges)
0843 509 2382
Universal Credit (New Claims & Appointments) (Calls cost 7ppm + network charges)
0843 509 2382
Maternity Allowance (Calls cost 7ppm + network charges)
0843 504 9433
Personal Independence Payment (Calls cost 7ppm + network charges)
0843 509 2380

Calls to the Social Fund on their direct number 0800 169 0140 are free from any BT landline (this include call/phone boxes) and also includes calls from most of the larger mobile phone networks.

Contacting Social Fund

An application will typically take around 30 minutes and at the end of the call the person that you have been speaking to ( The Jobcentre Decision Maker) will , as it sounds, be making the decision on making a payment or not.

If it is decided that you are eligible for a  help, in most cases you will be given a choice as to how you want to be paid. you can collect a GIRO or have a DIRECT PAYMENT into your bank account, either of these will be dealt with on the same day.

One of the more difficult things to come across on the internet is the actual telephone number so that you can call and make an application, when we started this project we decided that what we were going to try to do is to offer a sort of support forum to those that wanted to get in touch with the jobcentre and make an application for help.

Of all of the things that we have found, by either looking at the main sites or trawling through leaflets and handouts from the powers that be, actually coming across the correct crisis telephone number has been by far the most difficult. That’s why we have put together these call connection numbers, where we can forward your calls to the intended department.

151 thoughts on “Social Fund Crisis Loan Call Connection Number”

  1. I applied for a crisis loan weeks ago I have been given a moving date into sheltered housing (I am classed as a vulnerable person because of illness) I have a reference number where do I call to find out if I have got it? I am in a furnished place at the moment so have no bed or cooker, fridge etc, it said they would give vouchers to get from furniture project. Thanks

  2. Hi there
    im on esa and we have not been paid for 3 weeks , we do not habe food gas electric ,i am 16 weeks pregnant and didnt eat yesterday necause of this ,i have had to co,e to my moms we have phoned esa a number of times and they say they will fne bk and they have not they also said they wid sort some payment out and they akso havnt ,next apprant payment is a week away

  3. I find esa very frustrating to deal with I am a 26 year old man with mental health problems I am struggling to survive on a day to day basis I applied for a emergency short term benefit advance yesterday Friday the 21st I explained im not eating at all ive lost 7kg in weight and its got to the point where its making my mental health even worse they said they would ring me yesterday but they never then when I spoke to someone they said I will get a phone call on the Saturday the 22nd which I thought they would be close and I was right there close now because of this im left on my own with no food without food I can’t take my medication I have no electricity or gas I have nobody to turn to im feeling really low because of this I really don’t know what to do wiyh myself you should give people hope then take it away from them I was depending on that phone call now I just fill let down

  4. i am currenly on ssp due to problems at work and get it monthly, i am so broke at the minute and can barley aford to feed myself or my son, is there any financial help for people on ssp

  5. my child tax credits has been stopped as an over payment has been made so they stopped my child tax credits till the 6th of april my ESA that i get every fortnight goes on my exsisting loans my council tax my water and my credit union loan i have no money out of my ESA and needed my child tax credits to live on for me and my daughter i have to survive on 20 pound aweek and can not manage is there any thing i can do please help us

  6. I got sanctioned on the 27th of november and got a txt on the 22nd november saying my budgeting loan will be in my bank but will I still get it because I have now been sanctioned

  7. Ok… I am confused… It is called a crisis loan and a short term benefit advance and they both are now the same thing and have different numbers????

  8. Just wanted to know if I can receive any help when changing benefits from incapacity to ESA, Have to wait a week and totally skint thanks sean

    1. hi Sean,

      Call the benefit centre dealing with your claim and ask for a SHORT TERM BENEFIT ADVANCE- these can be paid on the same day.

  9. hi does anyone have a number for budgeting loans that i can ring off my minutes on my mobile?i cant do 0845 numbers no credit

  10. I was getting jsa then had to stop my claim and go on ESA for 2 weeks due to a operation my money isn’t going to be sorted out for at least another 2 weeks iv just been paid my child tax credits and will get my child benefit but the tax credits needs to go to my rent and the other for my children how am I supposed to keep my house running with no money and there is 4 of us living hear HELP

    1. Kirsty,

      You need tp apply for a short term benefit advance, these are payments that are supposed to be made in 24-48 hours whilst your benefit claim is processed.

  11. im 5 months pregnant i applied for esa nearly a monthago i recieved 40 pounds last week wich i ha to pay as rent i have no money to live on whats so ever i sentmy sk notes off i recieved a letter to sat u did not get my sik notes and i will not recieve money until u recieve new onces , what am i supposed to live on until then just starve myself and my baby what help is this

  12. Helo to whom it may concern I recieved my income support in my Barclays account and a web site on the Internet which I have checked and never heard or seen nor understand any of the contents. I know the site is bogus and they have stolen a code which has some thing to do with my benifits the information and title i have written down but am not sure what to do because I have no money now to support me and my 3 children my electric ,gas ,food and my child has also missed out of her trip which I had to pay the school this evening am I liable for a crisis loan

  13. I completed my claim on Tue 28/5/13 and i have ages to wait til i sign on and recieve my jsa, i currently have no money to keep me until then. How do i apply for a crisis loan to help me?

  14. what are you supposed to do if you have no money then ?
    And i signed on on friday when do i get my money pls?

  15. Hey, I have my benefits paid into my mother account, because I am on ESA and unable to manage my money very well, but She gave me my money in cash to me, I travelled back home yesterday on the coach and left my wallet on it, I’ve contacted their lost and found and its not been handed in. I have no money now, and the Crisis loans have shut down, who do i contact for help?

  16. hi me and my partner have just split as we are being evicted due to rent arrears and he wants to move away, unfortunately that means me and my 2 children now have no where to live. I have talked to the council and nothing can be sorted until next week as my advisor will be off for the rest of the week even though i’ve given them the details of a house that only wants 400 pound upfront for the rent and a 100 pound deposit. would it be possible for me to apply for rent in advance even though im not claiming income support at the minute as not sure if my partner has cancelled the previous claim of jsa he was claiming for us, as hes just started working and not around when the phonelines are open to contact anyone.
    thanks for any help you can give

  17. Iv just been sanctioned, i have appealed the jobcentres decision and filled out hardship form but no-one has told me when i would find out what the next decisions are. I dont know what to do as i live alone, have 65p emergency gas, hardly any food and no money to get to get anymore I am in crisis. Would i be accepted for a social fund crisis payment ?

    1. Hey Suzanne, I used to work for The DWP. You are eligible to apply for a crisis loan whenever, they will then make a decision. If you are sanctioned however they will not offer a crisis loan to you at all. If your sanction is for longer than a 2 week week period (15 days or more) then you can apply for hardship. Which you can do at your local JCP by getting an appointment made. I hope this helps. I too have claimed for JSA before and completely understand how awful it is when your’e in a situation like this. Hope all works out for you. Best of luck x

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