Local authority support

Where the local authority has outsourced welfare support any organisations and information will be held on this and associated pages above.

If the local authority are directly involved in welfare support through a contact address and / or number this is provided here, along with the circumstances under which the details should be given out.

Local authority Support offered Referral / Contact details
Stoke on Trent Council With effect from

1st April 2013 …

Goods / services may be provided to support customers, based upon the Local Authority’s assessment of need.

By telephone :

01782 234234

This is also the Out of Hours phone number.

If customer does not have access to a phone they should be directed to the Council’s nearest public access centre for face to face advice.

http://www.stoke.gov.uk

Staffordshire County Council With effect from

1st April 2013 …

Goods / services may be provided to support customers, based upon the Local Authority’s assessment of need.

By telephone :

0300 1118008

The Out of Hours phone number is to be confirmed

(in time for 01/04/13)

If customer does not have access to a phone they should be directed to the Council’s nearest public access centre for face to face advice.

http://www.staffordshire.gov.uk

Shropshire Council With effect from

1st April 2013 …

Goods / services may be provided to support customers, based upon the Local Authority’s assessment of need.

By telephone :

0345 6789001

The Out of Hours phone number is :

0345 6789005.

Online application available : www.shropshire.gov.uk

Customers can visit any current council locations for an application form as a paper form or completed online (where a PC is available).

Telford and Wrekin Council With effect from

1st April 2013 …

Goods / services may be provided to support customers, based upon the Local Authority’s assessment of need.

By telephone :

01952 383838

The Out of Hours phone number is :

01952 676500.

Online application available :

http://www.telford.gov.uk/

Customer Service points will support face to face applications for vulnerable groups.

 

     

Clothing, bedding etc.

Any known organisations providing support in this area will be listed below.
Organisation / Support offered Eligibility Referral / Contact details
None known    

 

     

Community banking, loans, grants etc.

Organisations providing this kind of support will be listed below,
Organisation / Support offered Eligibility Referral / Contact details
None known    

 

     

Food banks, food cards etc.

Trussell Trust
Search for local food banks via the Trussell Trust website; note that this site is best viewed in Firefox (Right click on the link, copy shortcut, paste into Firefox).
Foodbank Referral Service

Known local foodbanks

Organisation / Support offered Eligibility Referral / Contact details
Stoke on Trent Food Bank Via Referral Form  
Rugeley Food Bank Via Referral Form  
Market Drayton Food Bank Via Referral Form  
Newcastle-U-Lyme Food Bank Via Referral Form  
Cannock Food Bank Via Referral Form  
Kidsgrove Food Bank Via Referral Form  
Oswestry Food Bank Via Referral Form  
Stafford Food Bank Via Referral Agency  

 

     

White goods

Any known organisations providing replacement or help with white goods (Fridge/freezer etc.) will be provided below.
Organisation / Support offered Eligibility Referral / Contact details
None known    

 

   

Citizens Advice

Find the address and contact details for local Citizens Advice via their website.
Where a specific local service is offered by CA for those in crisis this will be listed below.
Support offered Contact details
Advice and Guidance Staffordshire website
Advice and Guidance Shropshire website
Advice and Guidance Stoke on Trent website
Advice and Guidance Telford and Wrekin website

 

     

Other welfare support

 
Support offered Contact details
   
Organisation / Support offered Eligibility Referral / Contact details